FAQs

Every project is different, and we’re here to help you choose the best fit.

Start by completing our contact form and selecting the services you may be interested in. If you’re still unsure, we’re always happy to schedule a phone call to learn more about your project and talk through your options.

You don’t need to make every decision right away. If you begin with wallpaper and later decide you’d like help with fabric, upholstery, paint, or styling, we can adjust the scope as your project develops. Our services are flexible and can grow with your needs.

During an on-site consultation, we’ll bring hundreds of samples from more than 50 wallpaper and fabric vendors directly to your home.

We’ll discuss your goals, personal style, lifestyle, budget, and how the space needs to function. We’ll also guide you through different materials, substrates, patterns, colors, and price points so you understand the options available.

Some clients want hands-on design guidance, while others prefer to explore more independently. We’re happy to provide as much or as little direction as you need. Our goal is to help you find materials you absolutely love and create a clear plan for moving your project forward.

During an on-site consultation, we’ll measure the walls, furniture, windows, architectural details, or other areas included in your project. We’ll use those measurements to prepare material quantity calculations and help plan the next steps.

For virtual consultations, we’ll provide clear instructions for measuring your space and help you throughout the process. When appropriate, final quantities may also be confirmed with the installer or upholsterer before materials are ordered.

Finding something you love is part of our job.

Your consultation helps us understand which colors, patterns, textures, and materials appeal to you. If we don’t find the right option during the appointment, we’ll use that information to conduct additional research across our extensive vendor network.

Because we know where to source a wide range of materials, we can narrow the search and point you toward options that fit your style, budget, and project needs. We’ll then send complimentary samples of the curated selections so you can see and feel them in your space before making a final decision.

Absolutely. We believe wallpaper, fabric and paint projects should feel approachable.

We work with materials across a wide range of price points and understand how factors such as material type, pattern repeat, room size, fabric yardage, and labor affect the total investment. We’ll help you compare your options and find a solution that fits both your design goals and your budget.

Yes. Materials selected for projects managed by The Wallpaper Concierge are ordered through us.

Ordering through our team allows us to provide quantity planning, procurement, dye-lot coordination when available, vendor communication, shipment tracking and troubleshooting, and ongoing project support. It also helps us confirm that the correct material and quantity are ordered before installation or upholstery begins.

Virtual Consultations and Supply Showroom Visits include a $50 wallpaper or fabric purchase credit when you order through The Wallpaper Concierge within 60 days of your consultation.

If you complete more than one qualifying service, the single highest eligible credit will be applied to your purchase. Credits cannot be combined.

No. We’re happy to work with any qualified installer or upholsterer you choose.

We also have a trusted network of wallpaper installers and upholstery professionals and can help coordinate estimates, scheduling, and project details if you’d like us to manage that part of the process. We’re flexible and want you to work with the professional who is the best fit for your project.

nstallation pricing depends on several factors, including wall preparation, ceiling height, material type, pattern repeat, and the overall complexity of the space.

Most residential wallpaper installations range from $5 to $15 per square foot, although specialty materials, ceilings, detailed architecture, and complex projects may fall outside that range.

During your consultation, we can provide preliminary guidance. When appropriate, we’ll also coordinate with one of our trusted installation partners to obtain a project-specific quote.

Both the Virtual Wallpaper Consultation & Design Service and Supply Showroom Visit include a $50 wallpaper purchase credit when you order through The Wallpaper Concierge within 60 days of your consultation.

If you've completed multiple qualifying services, the single highest eligible credit will be applied toward your wallpaper purchase. Credits cannot be combined.

Not at all.

You're welcome to work with one of our trusted installation partners, your own preferred installer, or install the wallpaper yourself.

When requested, we're happy to coordinate communication, scheduling, and project details to help the installation process go smoothly.

When requested, we'll coordinate with your installer before and during the project by providing wallpaper specifications, quantity calculations, and project details.

We'll remain available throughout the installation process to answer questions, communicate with vendors when needed, and help keep your project moving smoothly.

Installation pricing depends on several factors, including wall preparation, ceiling height, material type, pattern repeat, and overall project complexity.

Most residential installations range from $5–15 per square foot, though specialty materials and complex projects may fall outside that range.

During your consultation, we'll provide a preliminary installation estimate and, when appropriate, coordinate with one of our trusted installation partners to prepare a more accurate quote.

Fabric and upholstery costs vary based on the piece, its size and condition, the amount of fabric required, the selected material, pattern placement, and the amount of labor involved.

Once we understand your project and help you select a fabric, we can calculate the estimated yardage and coordinate a detailed labor quote from an upholsterer. Fabric, upholstery labor, repairs, cushion inserts, pickup, and delivery may be priced separately depending on the project.

Return eligibility depends on the manufacturer’s policies.

Whenever possible, we’ll help determine whether unopened wallpaper, unused fabric, or other materials qualify for return. Some manufacturers accept returns, while others consider their products final sale. Restocking fees, return windows, minimum return quantities, and shipping charges may also apply.

If a material cannot be returned, we can also help list eligible unused materials on Facebook Marketplace or explore other resale options.

Because materials are ordered using manufacturer specifications, pattern repeats, project measurements, and installer or upholsterer recommendations, it’s common to have some material left over.

We generally recommend keeping extra wallpaper or fabric for future repairs, replacements, spills, or damage. Dye lots and print runs can vary, so having material from the original order can be helpful.

If you prefer not to keep it, we’ll first determine whether unopened or unused material is eligible for return. If it cannot be returned, we can help explore resale options, including listing it on Facebook Marketplace.

Yes. We work with homeowners, interior designers, builders, architects, and commercial clients on projects of all sizes.

Our projects range from powder rooms, nurseries, and individual furniture pieces to full homes, restaurants, offices, retail spaces, and hospitality properties.

Yes. Our virtual design services allow us to work with clients throughout the United States.

We’ll guide you through measurements, material selection, samples, quantity planning, ordering, and project coordination remotely. For clients in the Austin area, we also offer on-site consultations and guided visits to local trade showrooms.